Will you keep a record of my order?

Yes, we will keep a record of your online order with all the details. In addition, we will keep your individual paper pattern.

Once I complete the order online, how long does it take to deliver?

We will email your order confirmation within 24 hours with expected delivered date. We anticipate delivering all orders within 12-14 days of confirmation.

Can you ship my order internationally?

Yes, we can ship orders to anywhere in the world. Delivery times vary by region.

What is your return policy?

Upon inspection, if Royal Tailor made an error, we will then make arrangements to receive back the order and have it corrected or redone.

What if I made a mistake in my order, can I fix it?

Yes, send us an email immediately and we will rectify the error.

Do you ship the orders door-to-door?

Yes, we ship orders door-to-door via UPS, Fedex, DHL or EMS Speedpost

What if my order doesn’t fit to my satisfaction?

Please contact us and we will do everything possible to handle the case and make you happy with your purchase.

Can I send you a garment that fits perfectly to copy the measurements?

Yes, of course! That will help us to create perfect fit clothing for you.

What does ‘bespoke’ mean?

The word bespoke means made-to-order or custom-made. It is most known for its centuries-old relationship with tailor-made suits.

Are the buttons on jacket sleeves working or artificial?

We construct all jackets with working buttons.